sahabat sgpPrivacy Policy

What We Collect at sahabat sgp

We collect personal data from you when you register on sahabat sgp. This includes your email address, phone number, password (stored encrypted), date of birth, full name, and residential address. We use this information to create and manage your account, verify your identity, and contact you about account changes or promotions.

We collect behavioural data from your sahabat sgp account activity: your betting history, game selections, deposit frequency, withdrawal patterns, and cashback settlements. This data helps us calculate your tier rank, track your promotional eligibility, and personalise your experience. We do not sell this data; we use it solely to operate your account and comply with anti-fraud measures.

We collect technical data when you access sahabat sgp: your IP address, browser type, device model, operating system, and connection timing. We use this to detect unauthorized access, prevent account takeover, and identify technical issues affecting your service experience. We retain this data for security audit purposes; logs are deleted according to standard retention schedules.

How We Use Your Data on sahabat sgp

We use your personal data to operate your sahabat sgp account. This includes authenticating your login, calculating your account tier, determining your promotional eligibility, processing your deposits and withdrawals, and settling your weekly cashback every Monday. Your data also supports account recovery—if you forget your password or lose access to your email, we verify your identity using stored information before resetting credentials.

We use your data to communicate with you. We send emails confirming deposits, withdrawals, tier changes, promotion deadlines, and account security alerts. We may send SMS messages about your account or promotions (you can opt out of marketing messages; operational alerts remain sent). We use your phone number to verify your identity during password resets or account recovery.

We do not use your data to build marketing profiles or target you with third-party advertisements. We do not sell your information. We may use aggregated, anonymized data (e.g., "non-specific info of sahabat sgp members from Jakarta prefer Liga 1 betting") for internal analytics and product development, but individual profiles are never shared.

Who We Share Data With

We share your data with regulators and law enforcement when legally required. If a court order, subpoena, or regulatory inquiry demands your information, we comply; we will attempt to notify you of such requests unless prohibited by law.

We do not share your data with third-party advertisers, data brokers, or analytics companies. Our internal support team (based in supported regions including Jakarta, Surabaya, Bandung, Medan, and Semarang) may access your account data to resolve your support inquiries, but they are bound by confidentiality agreements.

Our servers may be located outside Indonesia. When your data is stored or processed internationally, we ensure it remains encrypted and protected under contractual data protection standards equivalent to local requirements.

Your Rights on sahabat sgp

You have the right to access your personal data held by sahabat sgp. Request a copy of your stored information by contacting our support team via live chat, email, or in-app messaging. We will provide your data in a portable format within a reasonable timeframe.

You have the right to correct inaccurate data. If your address, phone number, or other information stored at sahabat sgp is outdated, contact our support team to update it. You can also modify some information directly in your account settings.

You have the right to request deletion of your data. If you close your account and wish your personal information deleted, contact sahabat sgp support. We will remove your data within a reasonable period, except where legal obligations (e.g., anti-money-laundering regulations) require retention.

We at sahabat sgp believe your privacy is not negotiable—your data is encrypted, your payment credentials are protected, and your profile is never sold to advertisers.

Cookies & Tracking on sahabat sgp

We use cookies to keep you logged into sahabat sgp between visits. Session cookies expire when you close your browser; persistent cookies remember your login for a set period (typically 30 days). These are necessary for basic platform function—without them, you would log in repeatedly.

We do not use tracking pixels to follow you outside sahabat sgp. We do not retarget you with advertisements across other websites. Our cookie policy is transparency-first—your browser can view, manage, or delete sahabat sgp cookies at any time.

You can disable cookies in your browser settings, though some sahabat sgp features may not function properly without them (e.g., you may be logged out unexpectedly). We recommend allowing essential cookies while disabling advertising or tracking cookies if you prefer.

Data Security & Retention at sahabat sgp

We encrypt all personal data in transit using HTTPS and at rest using industry-standard encryption. Our servers are protected by firewalls, intrusion detection, and regular security audits. Access to your data is restricted to authorized sahabat sgp staff on a need-to-know basis.

We retain your personal data for as long as your account is active. When you close your account, we retain certain data for legal compliance (e.g., financial records for tax and anti-money-laundering purposes) but delete marketing and operational data according to applicable regulations. Deleted data is permanently removed; we do not archive it.

If we experience a data breach, we will notify affected members immediately and cooperate with regulators. We maintain incident response procedures to contain breaches, identify affected data, and prevent recurrence.

Policy Updates & Contact

We may update this privacy policy from time to time to reflect changes in our practices or applicable law. We will notify you of material changes via email or in-app notification. Your continued use of sahabat sgp after such notification constitutes acceptance of the updated policy.

If you have questions about this privacy policy, how we handle your data, or your rights on sahabat sgp, contact our support team:

• Live chat: Available during peak hours via the sahabat sgp website or app
• Email: Support inquiries are answered within business hours
• In-app messaging: Submit privacy questions directly from your account dashboard

Your privacy is central to how we operate sahabat sgp. We are committed to transparent, fair, and secure data handling.